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Team Work Makes the Dream Work

At Duane’s Floor Service, any hardwood job we touch is a team effort. Our team is built start-to-finish to bring you the best customer service experience and the most beautiful floors on the block. So, what does the process with Duane’s look like?

Let’s start with your first touch point - Neva. Neva is one of the company owners and is the magic in the office. From guiding customers to the best hardwood choice for them (trust her, she has almost all of them in her house!), to scheduling, invoicing, and problem solving - she truly wears all the hats.

Our wonderful owners, Troy & Neva Gullickson

Our wonderful owners, Troy & Neva Gullickson

When you schedule an estimate, we have a rotating team who will come to your home, measure your project, and discuss your options. We encourage all potential customers to ask any question you might have about your hardwood project, our company, and how we will work together to provide you with an experience that you cannot find with any other hardwood flooring company.

Now we get to work. Whether you are getting an entirely new floor installed, refinishing existing floors, or repairing some unsightly damage, we are dedicated to working hard. Staying on schedule and delivering flawless hardwood floors is the mission we set out to accomplish every day.

Sam and Mike hard at work!

Sam and Mike hard at work!

Happy customers who are beyond excited to invite their neighbors over to show them their new floors is the greatest gift we receive as a company. Our ultimate goal is a happy customer, and none of this would be possible without the hard work and dedication that our team brings to the jobsite every single day.

So, thank you to our customers and thank you to our team. We couldn’t do what we do without you.

Duane's Floor Service, Inc. BBB Business Review